At FastPool, we are committed to ensuring your satisfaction with our products. Our Return and Refund Policy outlines your rights and our obligations under the Australian Consumer Law. We accept returns only for faulty or defective items. Also please note that we do not offer refunds, exchanges or credits for change of mind.
The majority of pool equipment manufacturers provide warranties that cover defects in their products for a set period. For details about a specific item's warranty or to make a warranty claim, please contact the manufacturer directly, or feel free to reach out to us if you need help.
Nerang, Robina, Helensvale, Broadbeach Waters, Labrador, Benowa, Biggera Waters, Broadbeach, Bundall, Burleigh heads, Carrara, Clear Water Islands, Coomera, Currumbin, Elanora, Gaven, Highland Park, Hope Island, Hollywell, Main Beach, Maudsland, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Mudgeeraba, Ormeau, Oxenford, Pacific Pines, Palm Beach, Paradise Point, Parkwood, Pimpama, Reedy Creek, Robina, Runaway Bay, Southport, Surfers Paradise, Tallebudgera, Tugun, Upper Coomera, Varsity Lakes, Yatala and Worongary
Beenleigh, Bethania, Eagleby, Loganholme, Rochedale South, Meadowbrook, Slacks Creek, Springwood, Shailer Park,Tanah Merah, Underwood, Tamborine, Woodridge, Accacia Ridge, Algester, Eight Mile Plains, Rochedale, Upper Mount Gravatt, Mount Gravatt, Moorooka and most other suburbs in Brisbane*.